This Acceptable Use Policy applies to your use of brightwellmarket.com (the “Site”), operated by KJONGSys LLC (“we”, “us”, “our”). It forms part of our Terms and Conditions. By using the Site or placing an order, you agree to this policy. Last updated: August 30, 2026.
Lawful use only
You may use the Site only for lawful purposes and in compliance with all applicable federal, state, and local laws. You may not use the Site in any way that violates the rights of others or that could expose us or other users to liability.
No fraud
You may not place fraudulent orders, use stolen or unauthorized payment methods, provide false billing information, or file chargebacks for orders you actually placed and received. We verify payment details on suspicious orders and report payment fraud to our payment processor and, where appropriate, to law enforcement.
No scraping or interference
You may not scrape, harvest, or copy Site content or product data in bulk, use bots or automated tools to access the Site, probe or test the Site’s security, attempt to gain unauthorized access to any systems or data, introduce malware, or take any action that interferes with the Site’s operation or places an unreasonable load on our infrastructure.
Respectful conduct
Our support team is here to help. Abusive, threatening, or harassing conduct toward our staff, whether by email or any other channel, is not tolerated and may result in the closure of your account and refusal of future orders.
Accurate information
You agree to provide accurate, current, and complete information when creating an account or placing an order, including your name, shipping address, and contact details, and to keep that information up to date. We are not responsible for problems caused by inaccurate information you provide.
Order limits and right to refuse
Our products are sold for personal, non commercial use. We may set reasonable limits on order quantities. We reserve the right to refuse or cancel any order that we suspect involves fraud, unauthorized payment, reseller or bulk purchasing abuse, or a violation of this policy. If we cancel a paid order under this policy, we will refund any amount charged unless the payment itself is under fraud investigation.
Intellectual property
All content on the Site, including text, images, graphics, logos, and design, and the Brightwell Market brand itself, belongs to KJONGSys LLC or its licensors. You may not reproduce, distribute, or commercially exploit any Site content or the Brightwell Market name or branding without our written permission.
Enforcement
We may investigate suspected violations of this policy. Depending on the severity, we may issue a warning, cancel orders, suspend or close your account, block future purchases, or pursue legal remedies. We may also cooperate with law enforcement and payment networks where unlawful activity is suspected.
Governing law
This policy is governed by the laws of the United States and the laws of the state in which KJONGSys LLC is organized, consistent with our Terms and Conditions.
Contact
Questions about this policy, or want to report a violation? Email [email protected]. We reply within 1 business day.